Stable IT for Medical Practices in the Plön District

Reliable IT Support, Security, and Backups so you can focus on patient care

IT Service for Practices in Plön, Preetz & Area!

  • IT Security & GDPR-Compliant Practice IT
  • Hardware & Setup: PCs, Laptops, Servers, Printers & Accessories
  • Network & Wi-Fi incl. On-Site Service in the Plön District
  • Patch Management and Monitoring for System Stability
  • Backup & Disaster Recovery

More Time for Patient Care, Less Phone Stress

Daily phone overload strains practice staff. An AI-powered appointment assistant manages calls and scheduling, while we handle setup and integration locally in the Plön District.

Smarter Scheduling for Full Capacity

Fewer no-shows and more predictable consultation hours: digital scheduling with waitlists and reminders keeps your calendar optimally filled.

Modern, Compliant & Up-to-Date Practice Website

We create and maintain modern practice websites across Schleswig-Holstein, ensuring GDPR compliance, clear messaging, and continuous updates to minimize legal risk.

IT Security and Backup Solutions for Medical Practices

Protection against ransomware and data loss: automated backups, rapid recovery, and proactive security measures ensure smooth practice operations.

A female doctor working on a computer.

IT Partner for a Streamlined Practice Operation

Providing secure, modern, and reliable IT solutions to practices in the Plön District. From medical and veterinary practices to physiotherapy centers, we deliver stable, GDPR-compliant IT that simplifies daily operations.

In collaboration with trusted partners like Microsoft, Bitdefender, Doctolib, Placetel, Wortmann, and eRecht24, we implement proven technologies to optimize communication, IT security, and digital workflows in practices.

From IT security, network, and backup to support and digital practice solutions, we take care of your practice's complete IT management, so you can devote your time entirely to your patients.

Managed IT services for your practice including devices, Microsoft 365, and ongoing support

Modular IT solutions for daily practice operations with the right Microsoft 365 licenses, reliable data backup, protected devices, and expert support for medical practices, veterinary clinics, dental offices, and physical therapy teams.

Save with annual billing and get one month free

Managed devices

Starting at 29 €per device

Keep devices secure, updates current, and technical problems solved instantly.

Device Basic

Popular
  • Monitoring & Patch-Status
  • Threat protection included
  • Remote technical support

Device Standard

  • All Basic features included
  • Advanced threat protection

Device Premium

  • All Standard features included
  • Maximum device protection
  • Device encryption

Microsoft 365

Starting at 16,14 €per user

Microsoft 365 with 1 TB secure backup for Email, SharePoint, and OneDrive included.

User Basic

  • MS365 Business BasicMS365 Business Basic Outlook available as web and mobile app Office apps not included Focus on email and cloud services
  • Includes Microsoft 365 backup for Email, SharePoint, and OneDrive

User Standard

Most chosen
  • MS365 Business StandardMS365 Business Standard Office apps included Web and mobile apps included Suitable for everyday Office work
  • Microsoft 365 backup for Email, SharePoint, and OneDrive included

User Premium

  • MS365 Business PremiumMS365 Business Premium Office apps plus advanced security Enhanced protection and management tools For higher compliance requirements
  • Microsoft 365 backup for Email, SharePoint, and OneDrive included

Support

Starting at 29 €per user

Fast support for user and Microsoft 365 issues with clear prioritization.

SLA Basic

  • Remote helpdesk support via ticket and email
  • ≤ 8-hour response time
  • Support for user and Microsoft 365 issues

SLA Standard

Popular
  • All Basic features included
  • ≤ 4-hour response time
  • Prioritized handling
  • Ongoing adjustments in Microsoft 365

SLA Premium

For critical environments
  • All Standard features included
  • ≤ 2-hour response time
  • Direct support channel during business hours
  • Proactive monthly Microsoft 365 quick check

Get the ideal setup for your practice in just 20 minutes

We recommend the optimal mix of devices, users, and support tailored to your practice and budget.

Data Protection & IT Security for Practices

GDPR-Compliant Practice IT

Dependable systems safeguarding sensitive patient and medical data.

Secure Data Processing

Emails, patient records, and administrative data are processed securely and transparently.

Strong Encryption

Modern encryption keeps data safe whether stored or transmitted.

Firewall and Antivirus

Modern security solutions reliably defend against digital attacks.

Proactive Security Monitoring

Threats are automatically detected and blocked at an early stage.

Customized Security Solutions

Customized IT security solutions for medical practices and facilities.

Data Backup & Recovery

Reliable Data Backup

Your practice data is always secure, whether on servers, PCs, or in Microsoft 365.

Cloud-Based Backups

Automated backups hosted in ISO 27001-certified data centers.

Flexible Backup Intervals

Backups performed daily, hourly, or customized to your practice needs.

Secure, Law-Compliant Storage

Upon request, backups can be retained legally for up to 10 years.

Cost Transparency in Case of Emergency

You only pay if a recovery is needed.

Fully Managed

We take care of configuration, monitoring, and recovery from start to finish.

Network, Hardware & Software Support for Practices

Comprehensive Practice Network

Configuration and Support for Routers, Switches, Wi-Fi, and Network Segmentation.

Reliable Servers and Workstations

Installation and Continuous Management of Practice Servers and Workstations.

Support for Specialized Software

Support for Installing, Updating, and Troubleshooting Medical Software.

Regular Maintenance

Ongoing support to ensure stable workflows in your practice.

IT System Monitoring

Tracking system performance, condition, and potential disruptions.

IT Hardware Acquisition for Practices

Consultation and delivery of suitable equipment through certified partners.

Patch Management for Secure Practice IT

Automated Updates

Security updates are applied reliably and in a controlled manner.

Comprehensive Patch Monitoring

Windows, macOS, and all installed applications are regularly checked for updates.

Maximum Security

Security vulnerabilities are significantly reduced through timely updates.

Stable Systems

Reduce downtime caused by missed or incorrect updates.

Fully Managed Process

Including verification, approval, and rollback in case of issues.

Flexible Maintenance Hours

Updates can be performed outside of office hours upon request.

Remote and On-Site IT Support

Fast Remote Support

Immediate assistance to fix problems fast.

On-Site Technician

Dependable assistance with network, hardware, and software problems.

Priority IT Support for Practices

Your practice stays operational with minimal downtime.

Fast Response Times

Fixed points of contact with dependable availability.

Support for Specialized Equipment

Assistance with practice equipment, as far as technically possible.

Modern Practice Website

Modern and Trusted Practice Websites

Design focused on credibility, professionalism, and trust.

Accessible and GDPR-Compliant

Accessible for all patients and legally compliant.

Secure Hosting in Germany

Hosted in ISO 27001-certified data centers.

Mobile-Friendly Design

Optimized for perfect viewing on smartphones and tablets.

Present Your Practice Clearly and Professionally

Organized display of your team, services, and areas of expertise.

Maintenance and Technical Updates

Ongoing support with no extra work for your practice.

Häufig gestellte Fragen

Do you also support existing practice IT infrastructures?

Yes. We take over your existing IT infrastructure and ensure stable and secure operation of workstations, servers and terminal servers, network and Wi-Fi, Microsoft 365, as well as backup and recovery.

Do you help with user issues such as printers, scanners, or “my PC is slow”?

Yes. That’s exactly what we’re here for. We provide fast IT support for typical practice issues, usually via remote access and, if needed, on short notice on-site.

Can you assist with our practice software (PMS) and billing processes?

No. Your software vendor or service partner provides application-level support. We focus on delivering a stable, secure technical environment so your practice software runs smoothly and reliably.

Do you support telematics infrastructure (TI)?

No. While we don’t offer direct services for TI components like connectors, KIM, e-prescriptions, e-sick notes, ePA, or card terminals, we support error diagnosis and coordinate with your TI provider to keep your practice running smoothly.

Why is an IT partner essential even if your PMS and TI are managed by other providers?

Most disruptions aren’t caused by your PMS but by IT infrastructure elements like networks, servers, workstations, printers, updates, permissions, or backups. We ensure smooth, uninterrupted practice operations by providing reliable IT management, rapid issue resolution, and seamless coordination with your service partners.

Do you collaborate with our PMS and TI service provider?

Yes. We coordinate with your service providers, clarify responsibilities, and help quickly isolate issues so you don’t get caught between contacts.

How do we handle IT disruptions and system downtime?

We provide rapid IT support, resolving most issues remotely and offering on-site assistance as your trusted local IT partner for network, hardware, or workstation challenges.