Device Basic
- Monitoring & Patch-Status
- Threat protection included
- Remote technical support
Reliable IT Support, Security, and Backups so you can focus on patient care
Daily phone overload strains practice staff. An AI-powered appointment assistant manages calls and scheduling, while we handle setup and integration locally in the Plön District.
Fewer no-shows and more predictable consultation hours: digital scheduling with waitlists and reminders keeps your calendar optimally filled.
We create and maintain modern practice websites across Schleswig-Holstein, ensuring GDPR compliance, clear messaging, and continuous updates to minimize legal risk.
Protection against ransomware and data loss: automated backups, rapid recovery, and proactive security measures ensure smooth practice operations.

Providing secure, modern, and reliable IT solutions to practices in the Plön District. From medical and veterinary practices to physiotherapy centers, we deliver stable, GDPR-compliant IT that simplifies daily operations.
In collaboration with trusted partners like Microsoft, Bitdefender, Doctolib, Placetel, Wortmann, and eRecht24, we implement proven technologies to optimize communication, IT security, and digital workflows in practices.
From IT security, network, and backup to support and digital practice solutions, we take care of your practice's complete IT management, so you can devote your time entirely to your patients.
Modular IT solutions for daily practice operations with the right Microsoft 365 licenses, reliable data backup, protected devices, and expert support for medical practices, veterinary clinics, dental offices, and physical therapy teams.
Keep devices secure, updates current, and technical problems solved instantly.
Device Basic
Device Standard
Device Premium
Microsoft 365 with 1 TB secure backup for Email, SharePoint, and OneDrive included.
User Basic
User Standard
User Premium
Fast support for user and Microsoft 365 issues with clear prioritization.
SLA Basic
SLA Standard
SLA Premium
We recommend the optimal mix of devices, users, and support tailored to your practice and budget.
GDPR-Compliant Practice IT
Dependable systems safeguarding sensitive patient and medical data.
Secure Data Processing
Emails, patient records, and administrative data are processed securely and transparently.
Strong Encryption
Modern encryption keeps data safe whether stored or transmitted.
Firewall and Antivirus
Modern security solutions reliably defend against digital attacks.
Proactive Security Monitoring
Threats are automatically detected and blocked at an early stage.
Customized Security Solutions
Customized IT security solutions for medical practices and facilities.
Reliable Data Backup
Your practice data is always secure, whether on servers, PCs, or in Microsoft 365.
Cloud-Based Backups
Automated backups hosted in ISO 27001-certified data centers.
Flexible Backup Intervals
Backups performed daily, hourly, or customized to your practice needs.
Secure, Law-Compliant Storage
Upon request, backups can be retained legally for up to 10 years.
Cost Transparency in Case of Emergency
You only pay if a recovery is needed.
Fully Managed
We take care of configuration, monitoring, and recovery from start to finish.
Comprehensive Practice Network
Configuration and Support for Routers, Switches, Wi-Fi, and Network Segmentation.
Reliable Servers and Workstations
Installation and Continuous Management of Practice Servers and Workstations.
Support for Specialized Software
Support for Installing, Updating, and Troubleshooting Medical Software.
Regular Maintenance
Ongoing support to ensure stable workflows in your practice.
IT System Monitoring
Tracking system performance, condition, and potential disruptions.
IT Hardware Acquisition for Practices
Consultation and delivery of suitable equipment through certified partners.
Automated Updates
Security updates are applied reliably and in a controlled manner.
Comprehensive Patch Monitoring
Windows, macOS, and all installed applications are regularly checked for updates.
Maximum Security
Security vulnerabilities are significantly reduced through timely updates.
Stable Systems
Reduce downtime caused by missed or incorrect updates.
Fully Managed Process
Including verification, approval, and rollback in case of issues.
Flexible Maintenance Hours
Updates can be performed outside of office hours upon request.
Fast Remote Support
Immediate assistance to fix problems fast.
On-Site Technician
Dependable assistance with network, hardware, and software problems.
Priority IT Support for Practices
Your practice stays operational with minimal downtime.
Fast Response Times
Fixed points of contact with dependable availability.
Support for Specialized Equipment
Assistance with practice equipment, as far as technically possible.
Modern and Trusted Practice Websites
Design focused on credibility, professionalism, and trust.
Accessible and GDPR-Compliant
Accessible for all patients and legally compliant.
Secure Hosting in Germany
Hosted in ISO 27001-certified data centers.
Mobile-Friendly Design
Optimized for perfect viewing on smartphones and tablets.
Present Your Practice Clearly and Professionally
Organized display of your team, services, and areas of expertise.
Maintenance and Technical Updates
Ongoing support with no extra work for your practice.
Yes. We take over your existing IT infrastructure and ensure stable and secure operation of workstations, servers and terminal servers, network and Wi-Fi, Microsoft 365, as well as backup and recovery.
Yes. That’s exactly what we’re here for. We provide fast IT support for typical practice issues, usually via remote access and, if needed, on short notice on-site.
No. Your software vendor or service partner provides application-level support. We focus on delivering a stable, secure technical environment so your practice software runs smoothly and reliably.
No. While we don’t offer direct services for TI components like connectors, KIM, e-prescriptions, e-sick notes, ePA, or card terminals, we support error diagnosis and coordinate with your TI provider to keep your practice running smoothly.
Most disruptions aren’t caused by your PMS but by IT infrastructure elements like networks, servers, workstations, printers, updates, permissions, or backups. We ensure smooth, uninterrupted practice operations by providing reliable IT management, rapid issue resolution, and seamless coordination with your service partners.
Yes. We coordinate with your service providers, clarify responsibilities, and help quickly isolate issues so you don’t get caught between contacts.
We provide rapid IT support, resolving most issues remotely and offering on-site assistance as your trusted local IT partner for network, hardware, or workstation challenges.